What ACRA Looks For in a Regulatory Inspection of CSPs——ACRA compliance reviews are regulatory supervisory assessments, not business ratings or public reviews.
They evaluate whether a Corporate Service Provider (CSP) can demonstrate effective implementation of its Anti-Money Laundering (AML), Countering the Financing of Terrorism (CFT), and Customer Due Diligence (CDD) obligations, supported by proper documentation, risk assessment, and audit trails.
Understanding how these reviews work — and what ACRA prioritises — is essential for CSPs seeking to remain audit-ready and reduce regulatory exposure.
Advance notice, on-site spot checks of documents and interviews, report submission → ACRA review.
Email notification, demand for submission of IPPC/client list/CDD files, in-depth interview + file inspection, final opinion and penalty issued.
ACRA compliance reviews are generally assessed across the following core areas:
| Review Area | Relative Weight |
|---|---|
| General information about CSP | Low |
| Risk-based approach and risk assessment | Medium |
| Internal Policies, Procedures and Controls (IPPC) | High |
| Customer Due Diligence & Beneficial Ownership | High |
| Suspicious Transaction Reporting | Medium |
| Internal communication and staff training | Low |
Key takeaway: IPPC and CDD-related areas consistently carry the highest scoring weight and are the most common sources of regulatory findings.
Below are practical resources designed to support CSPs at different stages of compliance readiness.
Each resource is available on a dedicated page for further details.
A short, confidential discussion with a compliance consultant to:
Understand your current compliance setup
Identify potential review gaps
Receive practical, risk-based improvement suggestions
A self-assessment tool to help CSPs:
Review current compliance posture
Identify weaknesses before a formal review
Improve internal alignment and awareness
A structured IPPC template designed to help CSPs:
Establish policies aligned with ACRA compliance expectations
Address the highest-weighted review area in compliance assessments
Translate regulatory requirements into practical operational guidance
A digital platform designed to help CSPs:
Execute CDD processes in a compliant and consistent manner
Maintain clear audit trails and evidence-linked records
Improve operational efficiency without compromising regulatory expectations
Contact us to discover how our all-in-one AML/CFT and KYC platform empowers you to streamline Customer Due Diligence (CDD) and
risk management with greater efficiency and lower costs.