🔹 Definition
The Digital Services Act (DSA) is a landmark regulation introduced by the European Union (EU) to create a safer, more transparent, and accountable digital environment for users and businesses. Enforced from February 17, 2024, the DSA sets out clear obligations for online platforms, intermediary services, search engines, and very large online platforms (VLOPs) regarding the way they moderate content, handle user data, combat illegal activities, and protect fundamental rights.
The DSA operates alongside the Digital Markets Act (DMA) and forms a core part of the EU’s strategy to regulate the digital economy, including platforms operating cross-border in the European Single Market.
🔹 Frequently Asked Questions (FAQs)
Q1: Who must comply with the DSA?
The DSA applies to digital services that connect consumers with goods, services, or content, including:
- Internet service providers and domain registrars
- Cloud providers and web hosting services
- Online platforms (e.g., marketplaces, social media, app stores)
- Very Large Online Platforms (VLOPs) and Very Large Online Search Engines (VLOSEs) with over 45 million EU users
Q2: What are the main obligations under the DSA?
- Illegal content removal: Platforms must act promptly when notified of illegal content or activities
- Transparency: Requirements to disclose content moderation policies and algorithmic decision-making
- User empowerment: Users must be able to appeal content decisions and opt out of algorithmic feeds
- Risk assessments: VLOPs must conduct systemic risk assessments related to disinformation, privacy, and online harm
- Advertising transparency: Platforms must clearly label paid ads and disclose who paid for them
Q3: How does the DSA intersect with compliance and cybersecurity?
The DSA strengthens compliance in areas such as:
- Platform accountability for user-generated content
- Data protection alignment with the General Data Protection Regulation (GDPR)
- Risk-based governance, especially for large platforms
- Cooperation with national Digital Services Coordinators and the European Commission
Q4: What are the penalties for non-compliance with the DSA?
Violations of the DSA may result in:
- Fines of up to 6% of global annual turnover
- Enforcement actions by EU authorities
- Audits and regulatory orders for non-compliant platforms
- Reputational risk and possible restrictions on service operation within the EU
